Proactive 24/7 Monitoring
Get instant alerts when issues arise—often before end users notice them.
Remote AV System Monitoring with Avidex Assure
Avidex Assure delivers 24/7 monitoring, real-time alerts, and data-driven insights to ensure your AV systems are always ready when you need them.
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Assure for Authorized Directv Dealers
As an authorized DIRECTV dealer, we understand the day-to-day challenges of supporting customer installations. Drawing on decades of experience delivering and supporting communications and technology solutions, we created Assure to help our own teams tackle those challenges.
Today, we use Assure across our DIRECTV installations to reduce on-site service visits, work more efficiently, respond faster, and improve customer satisfaction and now we're offering it to other DIRECTV dealers.
Part of Avidex 360° Managed Services
Avidex Assure is available at every level of our 360° Managed Services—Essential, Advanced, and Elite—so no matter the coverage level, you don't sacrifice proactive support.
