Never wait on a dispatched service call. Your on-site technician is immediately available to troubleshoot, diagnose, and perform system repairs for the most efficient resolution and increased system uptime.
Working alongside your team, our on-site technician will become thoroughly familiar with your unique processes, requirements, and challenges for optimal results.
Avidex offers flexible 6 or 12-month contract terms, as well as monthly, quarterly, or annual billing options, allowing for easy operational budgeting and predictability you can trust.
All Avidex 360° Support team members complete ongoing manufacturer/industry training, earn technical certifications and follow AVIXA standards. We'll assign your on-site resource with your specific technology and goals in mind.
Our on-site resources are full-time Avidex employees, alleviating the need to recruit, train, and develop new resources. Take advantage of contractor labor benefits with positions filled by certified Avidex team members.
Our on-site resources are backed by the entire Avidex team, including the 360 Service Help Desk, programmers, and design engineers for additional support and guidance.
Avidex on-site resources bring highly technical and specialized skills to supplement your organization.
Avidex technicians are an extension of your team, understanding your unique culture, goals, technology configurations, and challenges, as well as your staff's strengths and limitations. This means that your on-site technician can help you avoid audiovisual and meeting challenges before they arise, so you focus on your core business. Your dedicated technician will coordinate the resources necessary to perform a wide variety of activities.
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