Interactive Patient Solutions

Positive patient experiences for healthier outcomes.

Rethinking the Patient Experience with TigrPX

Interactive Patient Engagement at the Bedside

Empower, educate, and motivate your hospital patients with an interactive patient care system. Developed with decades of evidence-based research and working with nearly 500 hospitals, TigrPX transforms the way patients are educated, informed, and entertained--giving them the tools they want and need to manage their own care.

Empower, Educate, & Motivate Patients

Having implemented interactive patient engagement solutions in nearly 500 hospitals, Avidex continues to lead the way with interactive patient education and engagement that help health systems:


• Enhance the patient experience
• Drive patient activation and engagement
• Empower patients and lessen health disparities
• Reduce readmissions and average length of stay
• Increase patient satisfaction and reimbursements
• Promotes interoperability performance goals
• Increase clinical and operational efficiency
• Reduce the cost of care and generate additional revenue
• Improve overall quality of care

Doctor talking to patient in hospital bed with Nurse taking notes
“Enhancing the patient experience is regarded as a potential driver of hospital performance, since it can strengthen patient customer loyalty, build hospital reputation and brand, and boost utilization of hospital services through increased referrals to family and friends.”
Deloitte Center for Healthcare Solutions
Deloitte Center for Health Solutions

Intuitive & Interoperable

TigrPX uses hybrid cloud-based technology with an intuitive patient user interface (via TV or tablet) that can be personalized, creating a more immersive and engaging experience.

Designed to fully support your health system's patient experience programs and initiatives, the system also:

• Automates clinical and non-clinical workflows
• Documents patient education and integrates with your EMR
• Collects and reports critical analytics for quality improvements,  

 

A female medical working smiling holding an IPad

TigrPX

A Scalable Solution with Measurable Results

The TigrPX interactive solution has been specifically developed to support a total patient experience, aiding hospitals and health systems in exceeding patient education and engagement goals, while giving your facility the flexibility to deploy different systems in different areas of the hospital across a unified platform. This industry-exclusive scalability allows hospitals to deploy according to their plan of action, as well as provide for future expansion and system integrations.

Our modular approach to bedside patient engagement system technology has also evolved over the years to more fully align with healthcare quality improvement and cost reduction goals.

Patients are presented with an interactive TV menu using their pillow speaker (integrated nurse call) to access:

 

Patient in bed holding a remote watching television

Medical Condition-Specific Video Information

Video content is automatically customized for the patient as directed by their clinician and integrated with their EMR.

hand holding a hospital remote with a TV in the background

Relaxation, Guided Imagery, Quiet-at-Night Content

Relaxation content and sleep-inducing programs help to de-stress the hospital patient and promote healing.

Patient Watching TV with spouse and nurse in the room

Easy To Use Patient Satisfaction Surveys

Address patient concerns before discharge and gain valuable feedback for quality improvements with automated surveys.

a finger pointing to a smiley face with progressively sadder faces to the left

Patient-Centered System Interoperability

The TigrPX interactive solution has been specifically developed to support a total patient experience, aiding hospitals and health systems in exceeding patient education and engagement goals. while providing flexibility to deploy different systems in different areas of the hospital across a unified platform. This industry-exclusive scalability allows hospitals to deploy according to their plan of action, as well as provide for future expansion and system integrations.

The TigrPX platform is inherently designed for integration with other automated systems, such as RTLS applications. Our modular approach to bedside patient engagement system technology has also evolved over the years to more fully align with healthcare quality improvement and cost reduction goals. 

Patients are presented with an interactive TV menu using their pillow speaker (integrated nurse call) to access a variety of integrations.

Hospital Housekeeper cleaning a sink in the bathroom

Requests and Service Recovery

Patients and families can bypass the nurse call system to make non-clinical requests for room housekeeping, maintenance, or other non-clinical needs such as water or ice.

Six squares with meals inside of each of them

Automated Meal Ordering

TigrPX enables patients to enjoy room-service style meal ordering aligned with the patient’s diet restrictions.

Image of a pharmacist behind a counter

Pharmacy Integration

Integrating TigrPX with your hospital’s pharmacy system increases medication adherence and drives additional revenue.

Read our case studies at:

Morristown Medical Center

Medical Center at Bowling Green

EHR logos with NURSE

EMR Integration

TigrPX  is inherently designed to integrate with most acute care hospital electronic health record systems, such as Epic, Cerner, and Meditech, to stremline clinical workflows.  

Patient Room Environment Controls

Room Environment Control

TigrPX allows patients to directly control their environment for temperature, room lighting, and window coverings using their TV pillow speaker. Reduces nurse calls and risk of patient falls.

Nurse Video Conferencing with a patient

Video Chat with Clinicians

Patients can communicate remotely with nurses or consult with their physicians easily and securely

A More Satisfying Patient Experience

With patient-specific education plans, communication tools, patient request and service recovery capabilities, system integrations, and entertainment features, the patient experience has never been more impactful.

Avidex is uniquely suited to support and augment your internal resources through comprehensive services, including Client Success Management with our Clinical Outcomes Team.

Best In Class Clients

Some of the country's top hospitals partner with Avidex to create better patient experiences.

 

 

NY Presbyterian logo Northwestern Medicine 2560px-NYC_Health_+_Hospitals_logo.svg Sentara_Healthcare_logo_logotype UNC_Health_Logo YaleNewHaven Memorial Health logo Johns Hopkins Anmed-Health-logo atlantic-health-system Avera Heart Hospital Ark-Heart Maine General Health logo

Featured Project 

Sentara Princess Anne Hospital
Virginia Beach, VA

 

Improving nurse communication and Mother-Baby outcomes with interactive education proves to be a game changer.

Read the full Case Study

Sentara Gameboard

 

 

How can we help?

Let us show you how our interactive solutions can positively impact patient satisfaction, health outcomes, and quality performance metrics at your hospital.

Get In Touch