Interactive Patient Engagement Solutions

Positive patient experiences for healthier outcomes.

Rethinking the Patient Experience with TigrPX

Interactive Patient Engagement at the Bedside

Empower, educate, and motivate your hospital patients with an interactive patient care system. Developed with decades of evidence-based research and working with nearly 500 hospitals, our TigrPX interactive patient care solution transforms the way patients are educated, informed, and entertained--giving them the tools they want and need to manage their own care.

The TigrPX Platform

A Scalable Solution with Measurable Results

TigrPX revolutionizes the patient experience by offering personalized education plans, cutting-edge communication tools, efficient patient request and service recovery capabilities, seamless system integrations, and exciting entertainment features. With TigrPX, hospitals can streamline workflows, establish standardized education protocols, and elevate the benchmarks for quality, safety, satisfaction, and service excellence.

Patients can effortlessly navigate an interactive TV menu using their pillow speaker, which conveniently doubles as an integrated nurse call system. This empowers patients to access a wide range of services and amenities with just a touch, making their hospital stay more enjoyable and convenient.

 

Patient in bed holding a remote watching television

Condition-Specific patient education

Patient education is automatically customized for the patient as directed by their clinician and integrated with their EMR.

hand holding a hospital remote with a TV in the background

Relaxation, Guided Imagery, Quiet-at-Night Content

Relaxation content and sleep-inducing programs help to de-stress and promote healing.

Patient Watching TV with spouse and nurse in the room

Easy To Use Patient Satisfaction Surveys

Address patient concerns before discharge and gain valuable feedback for quality improvements with automated surveys.

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Empower, Educate, & Motivate Patients

Hospitals and health systems lead the way in interactive patient education and engagement with Avidex solutions.

Avidex has helped our clients:

• Enhance the patient experience
• Drive patient activation and engagement
• Empower patients and lessen health disparities
• Reduce readmissions and average length of stay
• Increase patient satisfaction and reimbursements
• Increase clinical and operational efficiency
• Reduce the cost of care and generate additional revenue
• Improve overall quality of care
• Automate clinical and non-clinical workflows
• Document patient education with EMR integration
• Utilize data-driven insights and interactive reporting dashboards to evaluate and optimize performance goals

Doctor talking to patient in hospital bed with Nurse taking notes

Interoperability & Systems Integration for Optimal Outcomes

TigrPX allows for advanced integration with other hospital IT systems, enabling hospitals and health systems to achieve optimized patient care and operational efficiencies. TigrPX integrations allow for streamlining and standardizing care for improved clinical workflow efficiency, process automation, and performance improvement.

 

Nurse Video Conferencing with a patient

Virtual Care Integration

Deliver an optimized patient and staff virtual care experience leveraging the in-room patient television for virtual care.

Six squares with meals inside of each of them

Automated Meal Ordering

TigrPX enables patients to enjoy room-service style meal ordering aligned with the patient’s diet restrictions.

Image of a pharmacist behind a counter

Pharmacy Integration

Integrating TigrPX with your hospital’s pharmacy system increases medication adherence and drives additional revenue.

Read our case studies at:

Morristown Medical Center

Medical Center at Bowling Green

EHR logos with NURSE

EMR Integration

TigrPX  can integrate with most acute care hospital electronic health record systems, such as Epic, Cerner, and Meditech, to streamline clinical workflows.  

Patient Room Environment Controls

Room Environment Control

TigrPX allows patients to directly control their environment for temperature, room lighting, and window coverings using their TV pillow speaker. Reduces nurse calls and risk of patient falls.

Hospital Housekeeper cleaning a sink in the bathroom

Requests and Service Recovery

Patients and families can bypass the nurse call system to make non-clinical requests for room housekeeping, maintenance, or other non-clinical needs.

Optimize Your Virtual Care with TigrPX

TigrPX's virtual care integration offers streamlined interoperability with your chosen virtual care platform, utilizing the in-room patient television to connect patients and hospital staff to improve care delivery and outcomes. With Avidex taking on the role of the in-room technology integrator, we install and support the essential AV equipment and provide integration with TigrPX to leverage the in-room television for virtual care delivery.

Learn More

 

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Seamless Virtual Care Integration with TigrPX 

Harnessing the strength of our partnerships with industry-leading smart-hospital and virtual care platform providers to offer a turnkey virtual care solution via the patient television. 

 

 

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FREE Whitepaper

Optimizing Virtual Care with the In-Room TV:

Increasing Nurse Retention, Improving Patient Safety & Enhancing the Patient Experience

As healthcare continues to evolve, understanding the integration and benefits of virtual care has never been more crucial. We are thrilled to offer the latest resource from the Avidex Healthcare Outcomes Team.

 

Download

 

DIGITAL WHITEBOARDS &
PATIENT ROOM DOOR SIGNAGE

Drive Care Coordination

Improve the overall patient and family experience with a digital patient whiteboard. Real-time information, provided from the patient's EMR, is presented to staff, patients, and their families.  Digital whiteboards eliminate the need to manually update information on static whiteboards thereby improving patient safety.

Digital door signage outside the patient room avoids paper signage that can be outdated and inaccurate. Relevant patient information updated automatically ensures safer care for both patients and staff.

 

Client Success Management

Our TigrPX interactive patient engagement solution comes with Client Success Management to support your hospital's patient education and experience goals. Our Avidex client outcomes managers have a broad understanding of the in-patient setting and the challenges of delivering consistent patient education. 

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“Enhancing the patient experience is regarded as a potential driver of hospital performance, since it can strengthen patient customer loyalty, build hospital reputation and brand, and boost utilization of hospital services through increased referrals to family and friends.”
Deloitte Center for Healthcare Solutions
Deloitte Center for Health Solutions
Best In Class Clients

Some of the country's top hospitals partner with Avidex to create better patient experiences.

 

 

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Featured Project 

Sentara Princess Anne Hospital
Virginia Beach, VA

 

Improving nurse communication and Mother-Baby outcomes with interactive education proves to be a game changer.

Read the full Case Study

Sentara Gameboard

 

 

How can we help?

Let us show you how our interactive solutions can positively impact patient satisfaction, health outcomes, and quality performance metrics at your hospital.

Get In Touch