Skip to main content

360° Service

360° Service™ Solutions

We understand that managing and maintaining diverse audiovisual and unified communications solutions can be a complex task. Avidex combines the best manufacturer-trained and certified industry professionals with a comprehensive managed services portfolio to manage and support our client’s complete audiovisual needs. The goal of our 360° Service™ team is to understand and deliver on your requirements for success.

THE RIGHT FIT

Avidex offers flexible support and managed services options to suit your organization’s needs, budget, and AV roadmap.

SERVICE ASSURANCE

Remote monitoring, diagnostic, and management capabilities ensure service uptime and performance, especially for critical rooms.

RETURN ON INVESTMENT

We’ll proactively manage your AV systems and provide insights on utilization, so you can focus on reaching your business objectives.

Avidex is helping our clients make connections,
better leverage their technology investments,
and achieve superior business outcomes.

360 Coverage

Need To Submit A Service Ticket?

Advance Your Business with AV Managed Services

  • Reduce time spent on system updates, repairs, and logistics
  • Enhance system RoI and user engagement
  • Gain business intelligence with system reports and analytics
  • Increase technology uptime
  • Ensure reliability of mission critical assets
  • Improve system performance and lifespan
  • Experience worry-free preventive maintenance
  • Utilize system certified professionals as an extension of your team
  • Management of the technology life cycle
Managed Services

Connecting People Through Innovation

Avidex delivers innovative AV solutions that enable organizations and enterprises to collaborate, create, and share ideas through state-of-the-art audiovisual and unified communication technologies. Avidex is a PSNI Global Alliance affiliate and member of the Technology Services Industry Association (TSIA). We are the 9th largest AV integrator in the U.S. and a subsidiary of ITOCHU International, Inc., a Fortune Global 500 corporation.

Request a Consultation

Get in Touch!

Call us at 800.798.0330
or complete the form below and we'll respond in 1 business day or less.

Mon - Fri : 9 a.m. - 5 p.m.

Need to submit a Service Ticket?

Required field
Preferred Method of Communication
How do you prefer to be reached?